Terms and Conditions

Berrg Naturalist Kashmir, India
Website: berrgnaturals.com
 Email: berrgcare@gmail.com
 Phone: 700-671-4200

Last Updated: December 3, 2025

1. Introduction

Welcome to Berrg Naturalist. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our natural cosmetic products. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before making any purchase.

2. Definitions

• “We,” “Us,” “Our” refers to Berrg Naturalist
• “You,” “Your” refers to the customer or website user
• “Products” refers to all cosmetic and natural beauty products offered by Berrg Naturalist
• “Website” refers to berrgnaturals.com and all associated pages

3. Acceptance of Terms

By using our website, placing an order, or purchasing our products, you confirm that:

• You are at least 18 years of age or have parental/guardian consent
• You have the legal capacity to enter into a binding contract
• All information provided by you is accurate and complete
• You agree to comply with all applicable laws and regulations

4. Products and Services

4.1 Product Information

We strive to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors, textures, or product details will be completely accurate. All products are subject to availability.

4.2 Product Use

Our products are formulated with natural ingredients. Before use:

• Perform a patch test to check for allergic reactions
• Read all product labels and instructions carefully
• Discontinue use if irritation occurs
• Consult a healthcare professional if you have specific skin conditions

4.3 Natural Ingredients

As we use natural ingredients, slight variations in color, texture, or scent may occur between batches. This is normal and does not affect product quality or efficacy.

5. Ordering and Pricing

5.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Non-compliance with these Terms

5.2 Pricing

All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time of order placement.

5.3 Payment

We accept various payment methods as indicated on our website. Payment must be received in full before order dispatch. All transactions are secure and processed through trusted payment gateways.

6. Shipping and Delivery

6.1 Delivery Areas

We currently ship within India. Delivery times vary based on location and product availability. Estimated delivery times are provided at checkout but are not guaranteed.

6.2 Shipping Costs

Shipping charges are calculated based on order weight, dimensions, and delivery location. These charges will be displayed before order confirmation.

6.3 Risk of Loss

Products are shipped at your risk. Once delivered to the address provided, the risk of loss transfers to you. We are not responsible for packages lost or stolen after confirmed delivery.

6.4 Delivery Issues

Please inspect packages upon receipt. If you receive damaged or incorrect items, contact us at berrgcare@gmail.com within 48 hours of delivery with photographic evidence.

7. Returns and Refunds

7.1 Return Policy

Due to the nature of cosmetic products and hygiene considerations, we accept returns only in the following circumstances:

• Products received are damaged or defective
• Incorrect products were delivered
• Products are past their expiration date at time of delivery

7.2 Return Window

Return requests must be made within 4 days of delivery. Products must be unused, unopened, and in original packaging unless defective.

7.3 Non-Returnable Items

The following cannot be returned:

• Opened or used products
• Products without original packaging
• Sale or clearance items (unless defective)
• Gift cards or promotional items

7.4 Refund Process

Approved returns will be refunded to the original payment method within 7-10 business days after we receive and inspect the returned item. Shipping charges are non-refundable unless the return is due to our error.

8. Cancellation Policy

Orders can be cancelled within 24 hours of placement if the order has not been processed for shipping. Contact us immediately at berrgcare@gmail.com or 700-671-4200. Once shipped, standard return policies apply.

9. Intellectual Property

9.1 Ownership

All content on our website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Berrg Naturalist and protected by Indian and international copyright laws.

9.2 Restrictions

You may not:

• Reproduce, distribute, or modify any content without written permission
• Use our trademarks, brand name, or logo without authorization
• Scrape or extract data from our website using automated means

10. User Conduct

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Provide false or misleading information
• Interfere with website functionality or security
• Transmit viruses, malware, or harmful code
• Impersonate any person or entity
• Engage in fraudulent activities

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to our data practices as described in our Privacy Policy.

12. Disclaimers and Limitations of Liability

12.1 Product Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding our products have not been evaluated by the Food Safety and Standards Authority of India (FSSAI) or other regulatory bodies unless specifically stated.

12.2 Website Disclaimer

Our website is provided “as is” without warranties of any kind, either express or implied. We do not guarantee that the website will be error-free, uninterrupted, or free from viruses.

12.3 Limitation of Liability

To the maximum extent permitted by law, Berrg Naturalist shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our products or website. Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

12.4 Allergic Reactions

While we use natural ingredients, allergic reactions are possible. We are not liable for adverse reactions. Always perform a patch test and discontinue use if irritation occurs.

13. Indemnification

You agree to indemnify and hold harmless Berrg Naturalist, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your use of our products
• Your violation of any third-party rights
• Any fraudulent or illegal activity

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Jammu and Kashmir, India.

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government actions, or pandemics.

16. Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or purchase of products after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Berrg Naturalist regarding your use of our website and products.

19. Contact Information

For questions, concerns, or complaints regarding these Terms, please contact us:

Berrg Naturalist
 Email: berrgcare@gmail.com
 Phone: 700-671-4200
 Website: berrgnaturals.com

We aim to respond to all inquiries within 48-72 hours during business days.

20. Customer Service

Our customer service team is available to assist you with:

• Order inquiries
• Product information
• Returns and refunds
• General questions

Please allow 2-3 business days for email responses. For urgent matters, please call us directly.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing Berrg Naturalist – Your trusted partner in natural beauty from Kashmir.